HNA Community Feedback

MPHN is taking the pulse on health across the Murrumbidgee region and we want to hear from consumers and carers of healthcare, and health professionals about what's working well and what's not working well.

There are three ways you can provide feedback:

HNA Community Feedback - Survey

This survey will take between 10 and 15 minutes to complete. Your answers are anonymous.

Complete the HNA Community Feedback - survey by clicking the button below.

HNA Community Feedback - Mini

Aside from some demographic questions, this survey asks two specific questions about health.

  1. What’s important to you about health?

  2. What else could happen to improve health?

You are free to make your responses as long or short as you require. All responses are anonymous.

Conversations on the Couch

Conversations on the Couch allows people to meet with MPHN staff in a face to face environment to discuss health matters important to them. There is no set agenda or questions MPHN staff ask during these conversations. It really is simply an opportunity for people to let MPHN know about health matters important to them and their community.

We hope to see you on the couch in a town near you! The coffee is on us too!

Yarns on the Couch

Yarns on the Couch represents an extension of our Conversations on the Couch initiative, with a particular focus on addressing Aboriginal health concerns.

The emphasis is on creating a space where community members can freely express their perspectives on health issues, enabling MPHN to better understand and address the needs of the community, particularly in relation to Aboriginal health.

This feedback will be collated and used for MPHN to develop its 2022-2024 Health Needs Assessment for the Murrumbidgee region. This document will then assist MPHN in identifying opportunities to improve health outcomes for people living across the Murrumbidgee, in particular vulnerable populations.

Your thoughts, your experiences and your needs matter to us!

MPHN collects information in accordance with Privacy legislation, you can read our privacy policy here.


Latest HNA and conversations on the couch news


Frequently Asked Questions

Why is collecting this sort of information so important?

MPHN takes a person-centred approach to identifying the health needs of the people who live in its region. We value well people and resilient communities. One of the most important ways in which we measure if we have the right services in the right places at the right time is by asking people of the Murrumbidgee to give us feedback about what they need.

Primary Health Networks are commissioners of health services. At its simplest, commissioning is the process of planning, agreeing, funding and monitoring services. Central to this is the Health Needs Assessment (HNA).

How can I access past data and assessments?

Past data from feedback opportunities conducted can be found by clicking the button below. Health needs are considered and prioritised as part of our Health Needs Assessment process. You can find the most recent Health Needs Assessment here.

How else can I be involved?

There are other ways you can let us know what you are thinking or about your experiences. From time to time we will be seeking feedback on specific health topics, some of these include, mental health, after hours care, advance care directives, specific health conditions such as diabetes, cancer, respiratory disease, musculo skeletal disorders, heart disease and stroke.

We might email you a very short survey or send you a short text. If you would like to be invited to participate in feedback on any of these topics please register with us. We will make sure when using your information we don’t identify you unless you give us permission to do so.

Click on the button below to be taken to a page where you can register to be contacted for your feedback on specific health issues.

I just have some general feedback, how can I provide this?

If you have a general comment or some feedback that you don’t feel is suitable for one of the feedback mechanisms above, you are most welcome to provide this by clicking on the button below.

Your thoughts, your experiences and your needs matter to us!

MPHN collects information in accordance with Privacy legislation, you can read our privacy policy here