You are here

Mental Health

Mental Health Services commissioned by Murrumbidgee PHN

All services commissioned by Murrumbidgee PHN are free to the client.

Low Intensity – best suited to people who are experiencing everyday life pressures, at risk of developing a mental health condition. A mild mental health condition generally causes mild distress and minimal impact on everyday functioning. The person is likely to benefit from fewer sessions, less frequently with a workforce specially trained in brief low intensity interventions. May also include clinician assisted digital interventions, and group work.

Medium Intensity – best suited to people who are experiencing mild to moderate mental health conditions. Mild mental health conditions generally cause mild distress and minimal impact on everyday functioning. Moderate mental health conditions generally cause a moderate level of impairment in functioning and may cause distress over a longer period. A person with a mild to moderate mental health condition is likely to benefit from the services provided by an allied mental health clinician e.g. psychologist, and may need medium-longer term and more specialised intervention e.g. cognitive behaviour therapy (CBT).

High Intensity – best suited to people who are experiencing moderate to severe mental health conditions. A severe mental health condition is likely to be enduring/persistent and limit everyday functioning e.g. ability to maintain or gain employment. An episode of mania, psychosis, or suicide attempt are also indicators of severity. A person with severe mental illness may also experience complex psychosocial issues.

Murrumbidgee PHN funds or recommends the following service options, categorised by level of intensity:

Name of Service

Description

Provider

Location

Referral Process and Pathway

Low Intensity

 NewAccess

 Provides up to 6 coaching sessions of goal-focused support to help tackle day-to-day  pressures. This service is for people aged 16+

 Visit the webpage for more information.

 Intereach

 MPHN region

 Coaches are located in  Wagga, Griffith and  Deniliquin and outreach to  all communities across the  Murrumbidgee region.

 Via MPHN Central  Intake

 Phone: (02) 69233 195

 Fax: (02) 6921 9911

 Self-referral or referral  by a third party. No  referral form or mental  health treatment plan  (MHTP) required.

MindSpot

The MindSpot Clinic is a free, clinician-assisted telephone and online service for Australian adults troubled by symptoms of anxiety or depression. This service is for people aged 16+

MindSpot is delivered by Macquarie University and funded by the Commonwealth Government

Australia wide

mindspot.org.au

Medium Intensity

Strong Minds

For individuals with mild-moderate mental health conditions, this service can provide a number of sessions of psychological intervention. The service is predominantly face-to-face and is available in towns throughout the Murrumbidgee. The service is delivered by appropriately trained and qualified mental health professionals. Suitable for people of all ages (including children and young people) For more information visit the Strong Minds website

Marathon Health

MPHN region

Clinicians are located in, or outreach to, all communities in the Murrumbidgee region

Via MPHN Central Intake

Phone: (02) 69233 195

Fax: (02) 6921 9911 

Referral from GP via MHTP required. For children and young people, a Child Treatment Plan is required instead of the MHTP.

(Provisional referrals trigger an assessment only and can be made by other providers)

Psychological Services for People Accessing Aboriginal Medical Services

Provides face-to-face evidence based, psychological interventions at Riverina Aboriginal Medical and Dental Corporation, and Griffith Aboriginal Medical Service. The service is for Aboriginal and Torres Strait Islander People, and is delivered by appropriately trained and qualified mental health professionals. This service is for people aged 16+

Riverina Aboriginal Medical and Dental Corporation, and Griffith Aboriginal Medical Service

Wagga Wagga

Referral from Aboriginal Medical Service (AMS) GPs only, with MHTP direct to clinician

Connect – Telephone Psychological Services

Provides a telephone and video-conferencing psychology service for people who would prefer not to wait for a face to face intervention, or who like to receive services electronically because of distance, or preference. This service is for people aged 16+

Visit the webpage for more information

North West Melbourne PHN

 The service is available to anyone living in the MPHN region

Via MPHN Central Intake

Phone: (02) 69233 195

Fax: (02) 6921 9911

Referral from GP, MHTP required

Connect – Telephone Psychological Services for Kids

Provides video-based psychology services for children and families. This service is delivered by an experienced multi-disciplinary team. This service is for children aged 0-16

Royal Far West

 The service is available to anyone living in the MPHN region

Via MPHN Central Intake

Phone: (02) 69233 195

Fax: (02) 6921 9911

Referral from GP, Child Tratment Plan required 

High Intensity

Strong Minds

For individuals with a severe mental illness, this service can provide an uncapped number of sessions. The service is predominantly face-to-face evidence based, psychological interventions in towns throughout the Murrumbidgee. The service is delivered by appropriately trained and qualified mental health professionals. Suitable for all ages.

Marathon Health

The service is available to anyone living in the MPHN region

Via MPHN Central Intake

Phone: (02) 69233 195

Fax: (02) 6921 9911

Referral from GP, MHTP required

(Provisional referrals trigger an assessment only and can be made by other providers)

Partners in Recovery

Partners in Recovery is aimed at people experiencing severe and persistent mental illness with complex needs. This is a non-clinical care coordination model. This service is for people aged 16+

Visit the webpage for more information

MPHN

The service is available to anyone living in the MPHN region

Via MPHN Central Intake

Phone: (02) 69233 195

Fax: (02) 6921 9911

Self-referral or referral by a third party. Fill in the referral form or simply call Central Intake on the number above, and we can complete the process with you.

Team Care for People Experiencing Severe Mental Illness

Provides intensive psychological intervention and care coordination by mental health nurses for people with severe and persistent mental illness, who are not actively supported by the Community Mental Health Team. Given the complex needs of the target group, the service also supports better integration between social care and community supports, health and medical supports. This service is for people aged 16+

 

Cootamundra, Tumut, Wagga Wagga

 

Soon to be available in West Wyalong, Young, Harden, Boorowa, Temora, Griffith, Leeton and Narrandera

Via MPHN Central Intake

Phone: 69233 195

Fax: (09) 6921 9911

Referral from GP, MHTP required

(Provisional referrals trigger an assessment only and can be made by other providers)

Variable Intensity

Headspace

Headspace centres are for young people aged 12-25 who are at risk of, or experiencing, mental health issues

Visit the webpage for more information about Wagga Wagga headspace

Visit the webpage for more information about Griffith headspace

 

Wagga Wagga – Relationships Australia

Griffith – Centacare South West NSW

The Centres are located in Wagga Wagga and Griffith and outreach to Tumut, Temora, Cootamundra, and West Wyalong

Via the headspace centres

Wagga Wagga
Phone: (02) 6923 3170

Griffith 
Phone: (02) 6962 3277

Referrals can be made by anyone (including self-referral) by contacting the centres directly or completing and submitting the referral for for Wagga or Griffith

 

FREQUENTLY ASKED QUESTIONS

How do I make a referral?

Send referral information to the MPHN Central Intake Team. MPHN Central Intake Service contact details:

Referral Phone Line: (02) 6923 3195

Referral Secure Fax Line: (02) 6921 9911

Referral Email: centralintake@mphn.org.au

If a MHTP or CTP is required, an incomplete MHTP or CTP may delay processing of referrals. Please ensure all MHTP and CTPs are complete.

How long will it take for the person I’m referring to be seen?

The MPHN Central Intake Team will contact the referred person within 3 days, to undertake screening assessment. MPHN will send a letter back to the referrer, advising of the outcome of screening or if we have been unable to make contact with the individual.

After screening is complete, the referral is allocated to a commissioned service. Waiting times vary, and it may take 4-6 weeks for the person to have their first appointment. The MPHN Central Intake Team does prioritise referrals for people who are at risk of self-harm or suicide. However, no services commissioned by MPHN are crisis or emergency services. If you require an urgent service, a referral to Accessline (1800 800 944) may be more appropriate.

If you have questions or concerns about the expected wait time, you can call MPHN Central Intake on (02) 69 233 195.

 

Who is eligible for these services?

  • People whose care is primarily managed within general practice/primary care
  • Are likely to benefit from the service type and intensity provided by a MPHN commissioned service
  • Do not require a less intensive service e.g. digital supports
  • Do not require an acute or emergency service e.g. Accessline, hospital ((acute and emergency services are not commissioned by MPHN)

Who is not eligible for these services?

A person may not be eligible for support if they:

  • Are actively supported by state community mental health services
  • Are already receiving a similar type of service e.g. already accessing treatment via fee for service or Medicare funded mental health professional
  • Require a different type of service, or different service intensity
  • Require an acute or emergency service (please contact Accessline on 1800 800 944)
  • Have persistent/recurrent thoughts of self-harm for months or years
  • Person is actively experiencing acute psychotic symptoms

How do I make contact with the Central Intake Team?

Referrals can be sent via the MPHN Central Intake Service. This is not an emergency or crisis service. You may be required to leave a message. All messages are returned within one business day.

Fax: (02) 6921 9911

Argus: connect@mphn.org.au

Phone: (02) 6923 3195